E-SERVICES

1. Pro Seni IT Call Center Outsourcing service helps organizations grow businesses by providing the bridge that connects organisations to their customers and vice-versa.
   
   The flexibility and creativity in the way we approach every project ensures that our services are tailor made to fit organisations requirements exactly.
   
   Our services are:
   
   Inbound Services

   • Customer Care

   • Order Processing

   • Hotline Management

   • Loyalty Campaign

   • Helpdesk Support

   
   Outbound Services

   • Member Get Member

   • Telemarketing

   • Lead Generation

   • Loan/Debt Recovery

   • Market Research

   
   Database Services

   • Database Cleansing, Mining, Maintenance

    

2. Other E-SERVICES Offering

   • Project Management Outsourcing

   • Business Process Re-engineering

   • Change Management

   • System Analysis and Design

   • Network Analysis and Design

   • Application Analysis and Design

   • Database Analysis, Design and Maintenance